We don’t “also do automation”. It’s the core of our operations and it has been the foundation of our business from the very start. We’ve delivered hundreds of implementations across industries so we know exactly where automation is the perfect fit.
Enterprise customers don’t come to us for a single project and disappear after go-live. In most cases, the engagement starts earlier and goes much further. We help set up or redesign the automation environment, support platform migrations, advise on licensing, and then move into implementation.
At the same time, we put a strong emphasis on building internal capability. We make sure your teams understand how to manage, extend, and develop what has been delivered, instead of relying on external support for every change.
Automation is not one service – it’s an ecosystem. Infrastructure, governance, delivery, support, and people all need to work together. Here’s how we make it work:
Center of Excellence Setup
We help you build a Center of Excellence that brings structure to your automation program. Not as theory, but as something that works in your organisation from day one.
This includes defining how automation is managed, who is responsible for what, and how decisions are made. We set up governance, operating models, and the technical foundation so your program doesn’t stall after the first few projects.
At the same time, we help you build a pipeline of real opportunities, based on data. We identify high-impact processes, design solutions, and implement them in a way that can be repeated.
Center of Excellence Setup
We help you build a Center of Excellence that brings structure to your automation program. Not as theory, but as something that works in your organisation from day one.
This includes defining how automation is managed, who is responsible for what, and how decisions are made. We set up governance, operating models, and the technical foundation so your program doesn’t stall after the first few projects.
At the same time, we help you build a pipeline of real opportunities, based on data. We identify high-impact processes, design solutions, and implement them in a way that can be repeated.
UiPath Licenses
Licensing is where many companies lose money without realizing it: there are either too many of them, wrong types, or of low usage.
We help you select the right licensing model based on how your automation actually runs, not what a vendor recommends.
On top of that, we provide visibility. Our License Utilization Reporter shows how licenses are used, where they are wasted, and where they can be reallocated. This gives you control over cost and helps you avoid unnecessary spending.
Managed Services
Building automation is one thing but to keep it running is far more important.
We take responsibility for your automation environment: from infrastructure to individual processes. Everything is monitored, maintained, and adjusted as your business changes.
Our team of developers, analysts and architects handle incidents, analyze root causes, and make sure your automations don’t break when something changes in the background. At the same time, we keep you informed with clear reporting and communication.
Robotic Process Automation
By combining RPA with AI, we deliver intelligent automation projects that are built to run reliably in real enterprise environments.
We use proven technologies applied by leading organizations, including Intelligent Document Processing, Communications Mining, generative AI, and Machine Learning, but only where they add real value to the process.
Our approach starts with identifying high-impact use cases, then moves into end-to-end design and delivery of RPA-AI solutions matching your systems and workflows. We integrate AI components into existing automation where it makes sense, rather than rebuilding everything from scratch.
Every solution goes through structured testing and quality checks to ensure stability in production. And after deployment, we stay involved to maintain, improve, and adapt the solution as your operations evolve.
RPA Platform Migration
Many organisations are stuck on outdated platforms or inefficient setups.
We help you move to modern environments without disrupting operations. Whether it’s migrating from Automation Anywhere, Blue Prism, or Microsoft solutions to UiPath, or moving from on-premise to the cloud.
It’s about making sure your automations still work, your teams can operate, and your costs make sense after the move. We handle the transition end to end, so you don’t have to rebuild everything from scratch.
Typically, our customers use migration as a great excuse to update and clean-up their RPA environment. Our service is not limited only to migration, but we help you with all those activities.
SAP Automation
SAP environments are complex, tightly controlled, and critical to business operations. That’s why automation here needs to be precise.
We design automation that works within SAP without disrupting stability. From finance processes to logistics, supply chain, customer service and HR workflows, we streamline repetitive tasks while respecting system constraints.
The focus is simple: reduce manual effort, speed up execution, and keep everything compliant.
Make the first step towards improving your business processes. Type in your email – we will contact you in 1 business day.
You don’t need another vendor – just someone who owns the outcome. We take ownership of what we deliver. What can you expect from us during the project?
From process analysis and redesign or planning your Automation Centre of Excellence, to project delivery, staff recruitment and infrastructure setup. Our team covers every aspect – saving you the hassle of working with multiple vendors.
All-in-one partner
From process analysis and redesign or planning your Automation Centre of Excellence, to project delivery, staff recruitment and infrastructure setup. Our team covers every aspect – saving you the hassle of working with multiple vendors.
You get the best of both worlds by integrating RPA with AI technologies. Our projects, including Intelligent Document Processing, email communication analysis, automated responses, and RAG-based assistants, show how AI can unlock new levels of efficiency and intelligence in your business processes.
Combining RPA with AI
You get the best of both worlds by integrating RPA with AI technologies. Our projects, including Intelligent Document Processing, email communication analysis, automated responses, and RAG-based assistants, show how AI can unlock new levels of efficiency and intelligence in your business processes.
You benefit from rigorous quality assurance at every stage. Our six-tier testing process, from unit tests to user acceptance testing (UAT) and soft launch, ensures that every automation we deliver is reliable and error-free, reducing maintenance costs and post-launch fixes even by 50%.
Built-in quality
You benefit from rigorous quality assurance at every stage. Our six-tier testing process, from unit tests to user acceptance testing (UAT) and soft launch, ensures that every automation we deliver is reliable and error-free, reducing maintenance costs and post-launch fixes even by 50%.
You benefit from a holistic approach that blends automation with lean management principles. Our team specializes in process analysis, improvement, and redesign, ensuring that optimization comes first, inefficiencies get spotted and only then automation is applied where it truly adds value.
Lean-driven automation
You benefit from a holistic approach that blends automation with lean management principles. Our team specializes in process analysis, improvement, and redesign, ensuring that optimization comes first, inefficiencies get spotted and only then automation is applied where it truly adds value.
Let us try to resolve your doubts – explore this section with common inquiries on Automation (RPA).
We work with what you have. If it makes sense to improve or extend existing solutions, we do that. Rebuilding is the last option, not the default.
We focus on data, not opinions. We analyze how work actually runs and prioritize processes based on effort, frequency, and business impact.
In most cases, we extend what already exists. AI is added where it improves the process, without replacing stable automation that already works.
We stay involved. We monitor, fix, and improve solutions as your environment changes. At the same time, we can train your team to take over gradually.
Yes. We handle migrations end to end, making sure automations continue to work and your operations are not disrupted during the transition.
We design solutions with change in mind, monitor them continuously, and respond quickly when something shifts. Stability is part of the delivery, not an afterthought.
Yes. We set up governance, roles, and processes so your automation program can grow in a controlled way, not through isolated initiatives.
Carefully and precisely. We design solutions that work within SAP constraints, without disrupting critical processes or system stability.
Every solution goes through structured testing before release. This reduces errors, limits rework, and ensures stability in production.
Yes. We audit existing solutions, fix what doesn’t work, and improve performance without starting from scratch unless it’s necessary.
With the right use case, first results can appear within weeks. Larger initiatives are delivered in stages so value is visible early.
We keep it practical. You provide context and decisions where needed. We handle the heavy lifting.
Solutions are built to fit your security standards from the start. Access, data handling, and execution are controlled and aligned with your policies.
All questions are worth asking. We tried our best with the FAQ, but if you didn’t find the information you need, we will be happy to talk to you directly.
We already helped over 90 enterprise organizations in the EMEA and North America. At Office Samurai we pride ourselves on being not just another service provider, but a strategic partner to our clients, guiding them through the journey of digital transformation and business excellence.
I have worked with Office Samurai on many projects during my time at Amer Sports and now at Atomic. They always deliver high-quality results that meet our expectations.
The team is very flexible and adapts well to our needs. We have collaborated on robotic process automation, SOX compliance, process mapping, and other important projects. Each time, they bring new and creative ideas to the table. Office Samurai’s proactive approach and deep expertise are crucial to our success. They are not just service providers but true partners invested in our success. They anticipate challenges and provide effective solutions.
Their consistent performance and dedication make them an invaluable asset to our team.
Working with Office Samurai has been fantastic. An external partner can implement on your behalf, bringing a wealth of experience. They can also be proactive, offering new ideas, suggesting new technologies and finding ways to address problems we can’t. While we were training the robot for the warehouse team, we had different people involved, all of whom had a slightly different approach. This confused the robot. Office Samurai was able to provide best practice guidance and train the robot to get better accuracy and outcomes.
Together, we’re a powerful force, getting great results and enjoying the work. We receive ideas for automations from colleagues, do an initial exploration and then ask Office Samurai to suggest how they’d make it work efficiently
Sappi Kraków CoPE has been collaborating with Office Samurai since 2021, and we are extremely pleased with the partnership. Office Samurai has played a crucial role in enhancing our Robotic Process Automation (RPA) capabilities. Their expertise in UiPath software was instrumental in helping our RPA team gain fundamental knowledge, set up the UiPath environment, and establish best practices. This foundational support led to the rapid development of several easy-to-medium complexity automations that have significantly benefited Sappi Europe.
We are delighted to work with the highly skilled team of developers at Office Samurai. Their knowledge, professionalism, and dedication have been key to our success in automation. We look forward to continuing our fruitful collaboration with them.
It is with great pleasure that I recommend Office Samurai, with whom we have been collaborating at InPost since 2021 in the field of process automation.
Office Samurai is a team of exceptional professionals who thoroughly understand both business and technological needs. Their expert knowledge and innovative approach have enabled us to successfully automate key processes, resulting in a significant improvement in operational efficiency and cost reduction. Their expertise in the latest UiPath products is effectively utilized in our joint projects.
If Office Samurai were superheroes, their superpower would be lightning-fast process automation! I highly recommend Office Samurai as a reliable partner in the field of process automation.
Ask a question or just say hello – we’ll get back to you within a day. It’s quick, it’s free, and it might save you a lot of trouble. During a short call (online/phone), we’ll discuss how we can help solve your challenges. We’ll guide you to the best of our knowledge, even if it means we can’t offer you our services.
